Terms & Conditions

The following Terms & Conditions are for customers of Solent Computer & Internet Services Ltd (hereafter referred to as “The Company”). These terms and conditions are subject to English Law. The Company reserves the right to revise these terms at any time without due notice.

General Conduct

Customers are prohibited from transmitting on or through any of The Company’s services, any material that is, in The Company’s sole discretion, unlawful, obscene, threatening, abusive, libellous, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, county, national or international law. The Company’s services may only be used for lawful purposes.

Transmission, distribution, or storage of any information, data or material in violation of UK, European, or other International regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute.

Domain names

The Company will use its best endeavours to effect the successful registration of a domain name itself or through its agents as requested by the Customer. The Company does not accept any liability whatsoever in failing to register such domain names requested by the Customer. All domain name registrations must be paid for in advance.


Customers may not use our services to send out Unsolicited Commercial Email, UCE. Nor may they send out UCE advertising any content on our servers via other service or hosting providers. Any client suspected or found to be sending UCE will have their hosting account(s) terminated immediately. Customers may only use email-autoresponders with the express permission of The Company. Customers are responsible for backing up any and all email data that they deem to be important.


Web sites remain the property of The Company until full and cleared payment is received. The Company reserve the right to remove web sites of customers that are in default of payments. Customers are responsible for backing up any and all website files and data that they deem to be important.


The Customer will ensure that all payments are received by The Company on or before the due date stated on their invoice.

Late Payments

The Company reserves the right to suspend services without notice should the customer fail to make the due payment by or on the due date. The Company reserve the right to charge cumulative interest at 10% per week on outstanding amounts.

If a client does not settle an invoice or invoices promptly, The Company reserve the right to withdraw the website from the Internet and place any holding page in its place containing any information it deems suitable and reserves the right to maintain this situation until the full and cleared monies have been received.

Any domain names managed on behalf of a customer by The Company will not be transferred away from our management unless all invoices have been settled and full, cleared payment has been received.


Prices for services are guaranteed for the period that the customer purchased. The Company does not guarantee to reduce a customer’s charges should The Company’s charges be reduced at a later date. The Company reserves the right to change its prices at any time.


Whilst The Company will at all times make every effort to ensure the performance and delivery of services that are directly within its control or not, The Company gives no warranties of any kind, expressed or implied for services provided to the Customer. The Company disclaims any warranty or fitness for a particular purpose. This includes loss of business, custom, loss of data and all service interruptions unless otherwise stated by The Company or agreed with the customer in writing.